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At IVA PLANTS, we strive to ensure a seamless and reliable delivery experience for our customers. Please take a moment to review our delivery information to help make your shopping experience as smooth as possible.
Shipping method:
We primarily use tracked shipping for standard deliveries across the United Kingdom. This provides both peace of mind and full transparency throughout the delivery process.
Shipping timeframe:
Our standard delivery timeframe is 3–4 business days. Please note that this is an estimated delivery time and may vary depending on location or external circumstances. Delivery to remote or offshore areas may take slightly longer.
Post & Packing costs:
Orders below £60: £4.90
Orders £60 and above: Free delivery
Order processing time:
Orders are typically processed within 2–3 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information.
Delivery address accuracy:
To ensure successful delivery, please double-check and provide accurate address details during checkout. We are not responsible for any delays or issues resulting from incorrect or incomplete delivery information.
Holiday deliveries:
During holidays such as Christmas, delivery times may vary due to increased shipping volumes. While we make every effort to deliver on time, we cannot guarantee specific delivery dates during peak seasons. We recommend placing your orders in advance to ensure timely delivery.
Expedited delivery requests:
If you require your order sooner than our standard delivery timeframe, please contact us at support@yellowgreen-jaguar-358177.hostingersite.com before placing your order. We will do our best to accommodate your request and offer alternative options if available.
International shipping:
At the moment, we only offer delivery within the United Kingdom. For any potential international shipping inquiries, please contact our customer support team.
Contact us:
If you have any questions about your delivery, please contact us at support@yellowgreen-jaguar-358177.hostingersite.com. We are always happy to assist.
Head office:
IVA PLANTS
Unit 123712
PO Box 6945
London
W1A 6US
Production:
Heston, Hounslow
West London
Head Office:
IVA PLANTS
Unit 123712
PO Box 6945
London
W1A 6US
Tel: +44 7399353510
Email: info@yellowgreen-jaguar-358177.hostingersite.com
I first came across IVA Plants and Alex their founder at my local monthly Artisan market and decided to try the Sleep Well tea and the Rose Garden Tea. I was very impressed with the lovely aroma and the quality of the ingredients. There is an online shop but I thought I would head down to the market again to stock up. This time I bought dried Chamomile flowers, Rose buds and a Houjicha roasted greentea that she suggested for me as it is lower in caffeine. I would highly recommend all of the purchases I have made.