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IVA PLANTS is committed to protecting the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.
1. Information we collect:
Personal information
We may collect personal details such as your name, email address, postal address and contact information when you place an order or voluntarily provide it through forms on our website.
Usage information
We may collect non-personal data such as IP addresses, browser types, device information and pages visited to help us improve website performance and user experience.
2. How we use your information:
To process and fulfil orders, respond to enquiries and provide customer support.
To send service updates, order confirmations or relevant business information.
To improve our products, services and website content based on user behaviour.
We do not use your personal information for automated decision-making or profiling.
3. Information sharing:
We do not sell or trade your personal data. We may share limited information with trusted third parties who help us operate our business (such as payment processors, delivery partners or website providers), provided they comply with data protection regulations and confidentiality agreements.
4. Cookies:
We use essential cookies to make our website work properly and to understand how it is used. These cookies help improve functionality and user experience.
You can disable cookies in your browser settings at any time, although some features of the site may not work as intended.
We do not use cookies for advertising or tracking beyond basic website analytics.
5. Third-party links:
Our website may include links to other websites. We are not responsible for the privacy practices or content of external sites.
6. Security:
We use reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
7. Your rights:
Under UK GDPR, you have the right to access, correct or delete your personal data, as well as the right to withdraw consent or object to processing. To exercise these rights, please contact us at support@yellowgreen-jaguar-358177.hostingersite.com.
8. Policy updates and consent:
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the latest update date will appear at the top. By using our website, you agree to this Privacy Policy and any future updates published here.
9. Contact us:
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
IVA PLANTS LTD
Unit 123712, PO Box 6945, London, W1A 6US
Email: support@yellowgreen-jaguar-358177.hostingersite.com
Head office:
IVA PLANTS
Unit 123712
PO Box 6945
London
W1A 6US
Production:
Heston, Hounslow
West London
Head Office:
IVA PLANTS
Unit 123712
PO Box 6945
London
W1A 6US
Tel: +44 7399353510
Email: info@yellowgreen-jaguar-358177.hostingersite.com
I first came across IVA Plants and Alex their founder at my local monthly Artisan market and decided to try the Sleep Well tea and the Rose Garden Tea. I was very impressed with the lovely aroma and the quality of the ingredients. There is an online shop but I thought I would head down to the market again to stock up. This time I bought dried Chamomile flowers, Rose buds and a Houjicha roasted greentea that she suggested for me as it is lower in caffeine. I would highly recommend all of the purchases I have made.