At IVA PLANTS, we strive to ensure a seamless and reliable delivery experience for our valued customers. Please take a moment to review our delivery information to make your online shopping experience with us as smooth as possible.

Shipping method:

We primarily use Tracked Shipping for our standard deliveries across the United Kingdom. This allows you to track your order in real-time, providing peace of mind and transparency throughout the shipping process.

Shipping timeframe:

Our standard delivery timeframe is 4-5 business days. Please note that this is an estimated delivery time, and actual delivery may vary based on factors such as location and external circumstances.

Shipping Costs:

Orders below £58:  £4.88

Orders £58 and above:  Free delivery

Order processing time:

Orders are typically processed within 2-3 business days. Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.

Delivery address accuracy:

To ensure successful delivery, please double-check and provide accurate delivery address details during the checkout process. We are not responsible for any delays or issues arising from incorrect or incomplete delivery information.

Holiday deliveries:

During holidays, such as Christmas, the delivery timeframe may vary due to increased shipping volumes. While we make every effort to deliver your orders on time, we cannot guarantee specific delivery dates during peak seasons. We recommend placing your orders in advance to ensure timely delivery during the holiday period.

Expedited delivery requests:

If you require your order faster than our standard delivery timeframe, please contact our customer support team at support@ivaplants.co.uk before placing your order. We will do our best to accommodate your request and provide alternative shipping options.

Contact Us:

If you have any questions or concerns regarding your delivery, please contact our customer support team. We are here to assist you.

International shipping:

At the moment, we only offer shipping within the United Kingdom. For any potential international shipping inquiries, please contact our customer support team for further assistance.

Thank you for choosing IVA PLANTS. We appreciate your trust, and we are committed to delivering the excellence you deserve.