Delivery

At IVA PLANTS, we strive to ensure a seamless and reliable delivery experience for our valued customers. Please take a moment to review our delivery information to make your online shopping experience with us as smooth as possible.

Shipping method:

We primarily use Tracked Shipping for our standard deliveries across the United Kingdom. This allows you to track your order in real-time, providing peace of mind and transparency throughout the shipping process.

Shipping timeframe:

Our standard delivery timeframe is 3-4 business days. Please note that this is an estimated delivery time, and actual delivery may vary based on factors such as location and external circumstances.

Post & Packing Costs:

Orders below £58:  £4.50

Orders £58 and above:  Free delivery

Order processing time:

Orders are typically processed within 2-3 business days. Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.


Delivery address accuracy:

To ensure successful delivery, please double-check and provide accurate delivery address details during the checkout process. We are not responsible for any delays or issues arising from incorrect or incomplete delivery information.


Holiday deliveries:

During holidays, such as Christmas, the delivery timeframe may vary due to increased shipping volumes. While we make every effort to deliver your orders on time, we cannot guarantee specific delivery dates during peak seasons. We recommend placing your orders in advance to ensure timely delivery during the holiday period.

Expedited delivery requests:

If you require your order faster than our standard delivery timeframe, please contact our customer support team at support@ivaplants.co.uk before placing your order. We will do our best to accommodate your request and provide alternative shipping options.

Contact Us:

If you have any questions or concerns regarding your delivery, please contact our customer support team. We are here to assist you.

International shipping:

At the moment, we only offer shipping within the United Kingdom. For any potential international shipping inquiries, please contact our customer support team for further assistance.

Thank you for choosing IVA PLANTS. We appreciate your trust, and we are committed to delivering the excellence you deserve.

Kyle

Very high quality blend of tea. The elderberries were large and well preserved with great flavour, and the floral notes of the lavender and chamomile complimented the flavour profile. I used it both on its own as a decaffeinated evening tea and also added it to black tea to give a boost of freshness. Excellent and friendly customer service. Quick delivery and very well packaged. 10/10

Nata

I’ve been delighted with the customer service and the quality of the products!! The camomile smells like pure honey and also the size of the package is very generous. I also like the eco-friendly approach. Very happy I’ve discovered Iva Plants💚

Richard Markie

I hadn’t been sleeping great and I thought I would treat myself to some REAL all natural chamomile tea. HONESTLY wow. Not only does that tea come in lovely natural packaging, but the quality of the product was the best I ever had. I could genuinely taste the notes of honey and apple in the tea. Was delish! And yup, it really has given me a more natural sleep.

Matthew Francis

I’ve been something to assist in calming, so I tried the Valerian Root, Lavender and camomile blend. This tea has aided in all that and is delicious to drink and very much highly recommended

Kathy

The quality of this tea is outstanding. It really is the best nettle tea I’ve tried, and I highly recommend it. I find most nettle tea to be quite weak, but this one is strong with a great flavour. I’ll definitely be ordering some more and can’t wait to try some of the other teas.

Linda P

It can be a mission to find high quality herbal teas these days but Iva Plants exceeded my expectations. I ordered the sample box as I wanted to try the unique tea blends. 'Vitamin Boost' tea blend is my personal favorite amongst the blends - it smells and tastes like pure joy. Nettle tea is an absolute winner in my view - unexpectedly rich flavor, something slightly citrussy, even fruity about it. Love it! Highly recommend <3

Andrew

Nice and calming herbal tea mix chamomile, lavender and valerian root. I like that it is packed in paper bag so it's recyclable.

Marc Ridpath

What fantastic herbal tea from a wonderful and friendly small business. I will definitely be buying again!

Mr Newland

We’ve recently been drinking four of Iva Plants teas - Chamomile, Nettle, Immune Boost and Bright Splash. Each one has great rich deep flavour and the Chamomile is the best I’ve had anywhere. The Nettle tea surprised me with it’s fabulous taste. My wife especially liked the Bright Splash tea for its lovely colour and taste. I didn’t think I’d like the nettle tea but it has a deep almost anise flavour which is really enjoyable. The packaging is also excellent as it’s mostly paper which can be composted and not thrown in the bin.

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Head Office: 

IVA PLANTS
Unit 123712
PO Box 6945
London
W1A 6US

Tel: +44 7399353510

Email: info@ivaplants.co.uk 

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CONTACT US

Head Office: 

IVA PLANTS
Unit 123712
PO Box 6945
London
W1A 6US

Tel: +44 7399353510

Email: info@ivaplants.co.uk

OUR SHIPPING PARTNER

Trustpilot

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