(FAQ) Frequently Asked Questions

FAQ

Q1: What are the benefits of herbal teas from Iva Plants?

– We select only the finest herbal teas from local suppliers, ensuring the high quality and naturalness of our products. Our teas are packaged in eco-friendly packaging, following our principles of sustainable business. Moreover, we will soon offer unique and delicious whole-leaf teas from our partner small family-owned farms in Japan and Sri Lanka.



Q2: How should I store dry herbs?

– Dry herbs should be stored in a dry, cool place in an airtight container, preferably made of glass. This will help maintain their flavour and properties for a long time.



Q3: Can I use your herbs for cooking?

– Certainly! Our dry herbs are perfect for culinary use. They will add a sophisticated flavour and aroma to your dishes.



Q4: How do you maintain sustainability and eco-friendliness in your business?

– We package our products in paper packaging, which reduces environmental impact and supports the eco-friendliness of our brand. We also actively use eco-friendly materials and methods in our work.



Q5: What are the delivery conditions within the UK?

– We provide delivery across the UK. You can find more detailed information about the delivery times and conditions in the “Delivery” section on our website.



Q6: How can I customise my order according to personal preferences?

– We create a unique customer experience and pay attention to every detail of our service. If you have special requests for delivery arrangements or would like a tea without an existing ingredient, please contact us by email at support@ivaplants.co.uk before placing your order.



Q7: Where can I find information about the benefits of herbs and tips for their use?

– In our blog, you’ll find educational content about the benefits of herbs and ways to use them, as well as interactive resources, including recipes and tips for selecting and brewing tea.


Still have questions?

Discover the finest fresh and dried herbs, as well as herbal tea - delivered to your doorstep.

0
    0
    Your Cart
    Your cart is emptyReturn to Shop